Delivery and Shipping

DELIVERY LOCATIONS

Bisu ships worldwide. Our products are handmade and shipped from Bisu's facility in Vietnam

DELIVERY RATES & TIMES

Standard and Expedited Delivery
For standard shipping, orders will be delivered by the national postal service of the destination country. For expedited shipping, orders will be shipped using FedEx delivery services.
Delivery times vary depending on what country you are ordering from. Deliveries are made in cooperation with the postal services and their partners in other countries around the world.

 

  • Standard Shipping ($4.95): approx. 10–25 business days
  • FedEx Priority Shipping ($19.50) : approx. 5–8 business days
  • For orders over $39.99: FedEx Priority shipping $4.95
  • For orders over $100: free FedEx Priority ($0.00)

Delivery time is not guaranteed for Standard Shipping and thus we suggest Expedited (FedEx) Shipping if there is a date that you would like to meet. The above are estimated times required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay in the delivery.

HOLIDAYS

During national holidays, there might be small delays with your order processing and shipping.

List of Vietnamese national holidays 2019:

January 1st New Years
February 4th – February 8th Lunar New Years
April 15th Hung Vuong King
April 30th Reunification Day
May 1st International Worker's Day
September 2nd National Day
December 31st New Years Eve